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View Full Version : Crashes: Beyond Frustrating



SamuelR74
12-02-2013, 07:37 PM
So I was commissioned to create a simple tribute video for our local gaming casino for an upcoming ceremony. Nothing fancy. They sent me pics of their tribal members who have passed away, I strung them together, added titles, added motion to the stills, added a sound track and couple of voice-overs here and there. Was only 9 minutes and about 50 pics. But Adobe Premiere CS6 kept crashing and crashing and crashing for nearly every edit I made! WTH???? What should have been a 3 hour job max, took me more than 12 hours! Is it because I updated my MacBook to Mavericks??? Anyone else having this issue?

Anonymous Filmmaker
12-03-2013, 04:15 AM
Have you done other recent editing that was fine?

SamuelR74
12-03-2013, 09:30 AM
Have you done other recent editing that was fine?

No, i average about 3 crashes a session so I save after every other edit I make. It's a pain in the rear. Guess I will just have to sell a kidney and buy an iMac.

Frank
12-03-2013, 10:44 AM
I think your RAM might be running low compared to the amount your programs are using

SamuelR74
12-03-2013, 01:05 PM
Hmm...looks like I will need to clean some things out then Frank. Thanks!

GradeBFilms
12-03-2013, 02:12 PM
Get an app called 'Free memory' from the app store, it's free and tells you how much RAM you have available for use. I don't think RAM is the source of the issue however. CS6 often crashes on my Macbook when opening large or lengthy projects; no idea why it does it but it doesn't appear treatable.

Anonymous Filmmaker
12-03-2013, 02:44 PM
Can you give us some more specs on your computer.

SamuelR74
12-06-2013, 12:22 PM
Using a Mid 2012 MacBook Pro 15" running OS X with a 2.6 GHz Intel i7 Processor and 8 GB 1600 MHz DDR3. The graphics use an Intel HD Graphics 4000 1024 MB, and it has a 750 GB hard drive.

GradeBFilms
12-06-2013, 12:48 PM
You may have to downgrade your OS. I'm still on OSX Lion because I'm scared of updating!

I'm on a late 2011 MBP 2.0Ghz i7, 8GB 1333mhz DDR3 and with a dedicated 256mb ATI + Intel 3000 graphics set.

Mavericks is causing a LOT of issues so that is likely the cause of your issues. I remember Philip Bloom tweeted he had to downgrade the software from Mavericks because of similar issues.

SamuelR74
12-06-2013, 01:05 PM
I was thinking the same thing. I have my 13' MacbookPro as my back up laptop and haven't upgraded it to Mavericks but I haven't done any editing on it as of late. Seems like I didn't have any issues until Mavericks came around.

Anonymous Filmmaker
12-06-2013, 02:09 PM
I thought there was an update that fixed that but I could be wrong. Have you checked for the mac update to the software.

SamuelR74
12-06-2013, 03:15 PM
yeah everything is updated. Think this weekend I will work on downgrading. I'm always doing that with my tech: resetting to factory settings. I hate software clutter, especially on my iphone and ipad. There's nothing that frustrates me more than having my tech crash when I need it the most.

Anonymous Filmmaker
12-06-2013, 03:18 PM
If that doesn't work, try to find a way to upgrade the ram.

SamuelR74
12-16-2013, 12:03 AM
downgraded back to OS Mountain Lion tonight. Reinstalling CS6. will shoot footage tomorrow and edit and hopefully the crashes will end.

SamuelR74
01-06-2014, 12:11 PM
Update: was able to load OS Mt. Lion and reloaded Adobe CS6. Did some simple editing over the holidays and everything worked flawlessly!

Anonymous Filmmaker
01-06-2014, 12:27 PM
Update: was able to load OS Mt. Lion and reloaded Adobe CS6. Did some simple editing over the holidays and everything worked flawlessly!
Great!

khathawayart
01-09-2014, 02:30 PM
I hate crash stories.

I had a crash and lost my entire sound effects library--Am putting it all back together right now.

Good to hear it's all working out.



Kurt Hathaway
-------------------
VikingDream7 Productions
Video Production & Editing

khathawayart[at]gmail.com

Anonymous Filmmaker
01-09-2014, 02:47 PM
I hate crash stories.

I had a crash and lost my entire sound effects library--Am putting it all back together right now.

Good to hear it's all working out.



Kurt Hathaway
-------------------
VikingDream7 Productions
Video Production & Editing

khathawayart[at]gmail.com
Ouch!